Terms of service
1. Overview
Welcome to Rajvari. The terms “we”, “us” and “our” refer to Rajvari. Rajvari operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
These Terms of Service (“Terms”) together with our other policies (including our Privacy Policy, Refund Policy, and Shipping Policy) govern your access to and use of the Services.
By visiting, browsing, or using our Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, you must not use or access the Services.
2. Access and Accounts
By using the Services, you represent that:
- You are at least the age of majority in your province, state, or jurisdiction of residence; and
- You have the authority to enter into these Terms.
You may be asked to provide certain information (such as your name, email address, billing details, shipping information, and payment method) to use certain parts of the Services, including placing orders. You agree that all information you provide is accurate, complete, and current, and that you have all necessary rights to provide such information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer, sell, or assign your account to any other person.
3. Our Products
We make every effort to display product details as accurately as possible, including colors, fabrics, and finishes. However:
- Actual colors and appearance may vary due to your device’s display and settings.
- We do not warrant that product images or descriptions will be error-free or fully match the actual product in every detail.
We reserve the right, at any time and without notice, to:
- Change product descriptions or pricing;
- Discontinue or modify products;
- Limit quantities made available to any person, address, region, or jurisdiction.
4. Orders
By placing an order, you are making an offer to purchase products under these Terms. We reserve the right to accept or decline any order at our sole discretion.
Your order is considered accepted only when:
- Your payment has been successfully processed; and
- You receive an order confirmation from us.
We may cancel, refuse, or limit any order, including due to suspected fraud, supply limitations, pricing or description errors, or other reasons. If we cancel or change an order, we will attempt to notify you via the email, billing address, or phone number provided at checkout.
All purchases are subject to our Refund Policy:
You represent that your purchases are for personal or household use only, and not for resale or export.
5. Prices and Billing
All prices are shown in the currency indicated on the website and are subject to change without notice.
Unless otherwise stated, prices do not include:
- Shipping or delivery charges
- Taxes, duties, or import fees
- Any additional charges associated with international delivery
The price charged will be the price in effect at the time your order is placed, as shown in your order confirmation email.
You agree to:
- Provide current, complete, and accurate purchase and account information
- Promptly update payment details, billing address, email address, and contact information as needed
By submitting a payment method, you represent and warrant that:
- You are authorized to use the payment method;
- The information you provide is true and correct;
- Your payment will be honored by your financial institution; and
- You will pay all amounts due, including applicable taxes and shipping charges.
6. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy:
Estimated delivery times are provided for convenience only and are not guaranteed. We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather or other events beyond our control
Once we hand over your order to the carrier, title and risk of loss transfer to you.
7. Intellectual Property
All content and materials included in or made available through the Services, including but not limited to text, graphics, logos, images, photographs, product designs, icons, audio or video clips, digital downloads, and software (collectively, the “Content”) are owned by Rajvari, our affiliates, licensors, or partners and are protected by applicable intellectual property laws.
You may use the Services and Content for personal, non-commercial use only. You may not:
- Reproduce, copy, modify, adapt, publish, translate, distribute, display, perform, or create derivative works from the Content;
- Use any trademarks, logos, or branding of Rajvari without prior written consent;
- Use any Content for commercial purposes without our express written permission.
All rights not expressly granted to you are reserved by Rajvari and its licensors.
8. Optional Tools
We may provide access to third-party tools or integrations (for example, chat widgets, review platforms, or analytics tools). These tools are provided “as is” and “as available” without any warranties or endorsements.
You acknowledge that:
- We do not control or monitor these tools;
- Your use of third-party tools is entirely at your own risk;
- You should review the terms and privacy policies of the relevant third party before using their tools.
Future new features or tools introduced as part of the Services will also be subject to these Terms.
9. Third-Party Links
The Services may include links to third-party websites, services, or resources. We are not responsible for:
- The content or accuracy of third-party sites;
- Any products, services, or materials available through third-party sites;
- Any damage or loss arising from your use of third-party sites.
Your use of third-party websites is at your own risk and subject to the third party’s terms and policies.
10. Relationship with Shopify
Our store is hosted by Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and Services to you.
However, all sales and purchases made through our store are made directly between you and Rajvari, not Shopify. By using our Services, you acknowledge and agree that:
- Shopify is not responsible for any sale, purchase, or transaction between you and Rajvari;
- Shopify is not liable for any injury, damage, or loss resulting from products or services purchased from Rajvari.
You expressly release Shopify and its affiliates from any claims, damages, or liability arising out of or related to your transactions with Rajvari.
11. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and share your personal information:
Because our Services are hosted by Shopify, some of your personal information may also be processed by Shopify in accordance with Shopify’s own privacy policy:
https://www.shopify.com/legal/privacy
By using the Services, you acknowledge that you have read and understand both policies.
12. Feedback, Reviews, and User Content
If you submit reviews, comments, suggestions, photos, or other content to us (collectively, “Feedback”), you grant Rajvari a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, publish, translate, distribute, and display such Feedback in any media, for any lawful purpose, including marketing and improving the Services.
You represent and warrant that:
- You own or control all rights in and to the Feedback;
- Your Feedback does not violate any third-party rights (including privacy, publicity, copyright, or trademark);
- Your Feedback is accurate and not misleading.
We may, but are not obligated to, monitor, edit, or remove Feedback that we deem unlawful, offensive, or in violation of these Terms.
13. Errors, Inaccuracies, and Omissions
From time to time, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.
We reserve the right to:
- Correct any errors, inaccuracies, or omissions;
- Change or update information;
- Cancel orders if any information is inaccurate at any time, including after an order has been submitted.
14. Prohibited Uses
You agree not to use the Services:
- For any unlawful, fraudulent, or malicious purpose;
- To violate any applicable laws or regulations;
- To infringe upon our intellectual property or that of others;
- To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others;
- To submit false or misleading information;
- To upload or transmit viruses or malicious code;
- To collect or track personal information of others without consent;
- To interfere with or circumvent security features of the Services or any related website.
We may suspend or terminate your access to the Services if we suspect any misuse or violation of these Terms.
15. Termination
We may, in our sole discretion, restrict, suspend, or terminate your access to the Services at any time and without notice, including if we believe you have violated these Terms.
You remain responsible for all outstanding payments and charges incurred prior to termination.
Sections that by their nature should survive termination (including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law) will continue to apply.
16. Disclaimer of Warranties
Except where expressly stated otherwise:
- The Services and all products are provided on an “as is” and “as available” basis;
- We do not warrant that the Services will be uninterrupted, timely, secure, or error-free;
- We do not warrant that product descriptions or content are completely accurate, reliable, or current.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Some jurisdictions do not allow limitations on implied warranties, so some of the above may not apply to you.
17. Limitation of Liability
To the fullest extent permitted by law, in no event shall Rajvari, its owners, directors, employees, affiliates, agents, contractors, service providers, licensors, or suppliers be liable for any:
- Indirect, incidental, special, consequential, or punitive damages;
- Loss of profits, revenue, data, or goodwill;
- Replacement costs or similar damages;
arising out of or related to:
- Your use or inability to use the Services;
- Any products purchased through the Services;
- Any errors or omissions in any content;
- Any unauthorized access to or use of our servers or your information.
Our total aggregate liability for any claim arising out of or related to the Services or products will not exceed the amount you paid to us for the specific order or product giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of liability for certain damages, so some of the above limitations may not apply to you.
18. Indemnification
You agree to indemnify, defend, and hold harmless Rajvari and our affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of or related to:
- Your breach of these Terms;
- Your violation of any law or third-party right;
- Your use or misuse of the Services.
19. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
20. No Waiver; Entire Agreement
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
These Terms, together with our policies and any other terms referenced herein, constitute the entire agreement between you and Rajvari regarding the Services and supersede all prior agreements and understandings.
21. Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at any time without notice.
22. Governing Law and Jurisdiction
These Terms and any disputes arising out of or related to the Services or products shall be governed by and construed in accordance with the laws of the Province of Nova Scotia and the federal laws of Canada, without regard to conflict of law principles.
You agree that any legal action or proceeding shall be brought exclusively in the courts located in Halifax, Nova Scotia, Canada, and you consent to the personal jurisdiction and venue of such courts.
23. Changes to These Terms
We may update or modify these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page.
Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
24. Contact Information
For questions about these Terms of Service, you can contact us at:
📧 rupali.pathak8271@gmail.com
📍 7 Princeton Avenue, Halifax, NS, B3R 2A1, Canada
